Case Studies

ECC Roofing & Siding Case Studies: Full Roof Replacement in Medford NJ

January 20, 2017

Challenge

Alan is a homeowner to a beautiful house in Medford NJ. Alan called our company to inquire about getting a full roof replacement. After setting up an appointment for Alan to recieve a free estimate he was pleased with our offer. Alan also did state that he was in the process of shopping around with other contractors to get some prices. As an independent contracting company we understand that people like to know their options and not only find a fair price, but also hire a company that efficiently and professionally does the home improvement project to satisfactory standards.

Solution

Jim who is the owner of ECC met with Alan and presented him with a contract that states everything our company provided and a step by step process of all the materials we use. After reviewing everything Alan did notice that our company offers a high performance roof underlayment that other contractors do not. Alan was impressed with not only the high grade materials we use, but Jim's professional manner. When work was completed he made an extra effort to email Jim and personally thank him and his work crew for the amazing job as well as complimenting Jim on his growing business.