Case Studies
ECC Roofing & Siding Case Studies: Leaking roof repair
February 13, 2017
Challenge
Adam and his wife decided to go through our company to get a full roof replacement. The couple met with one of our sales managers and soon after signed a contract. They decided to use Owen's Corning shingles in the color Driftwood and were pleased with how the color complimented their home. About two weeks after the roof was replaced a severe storm blew through the area and Adam's wife called our company to report a couple leaks that began to get inside their home.
Solution
Because our company offers a 10 year warranty on all our workmanship and products we were able to go out to Adam's home and assess the damage at no cost to the homeowner. Within the next two days our work men were able to get all the materials needed and efficiently solve the issues presented. Adam's wife was very satisfied with our ability to work around her schedule especially because she just had a newborn. Congratulations to the happy couple on their new baby and new roof!